Last updated: 23 July 2026
Pharmacy Weight Loss Haltwhistle | GPhC Registration No. 9012511
Last updated: July 2026
We are committed to protecting your personal information and handling it responsibly. This Privacy Policy explains how Pharmacy Weight Loss Haltwhistle collects, uses, and safeguards your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Pharmacy Weight Loss Haltwhistle is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Haltwhistle, UK. We act as the Data Controller for all personal information collected through our services.
To provide safe and effective pharmacy services, we collect the following categories of information:
Personal details: Full name, date of birth, address, email address, and telephone number.
Health information: Medical history, current medications, weight, BMI, and other clinical information necessary for prescribing weight loss treatments safely.
Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical data: IP address, browser type, device information, and website usage data collected when you visit our site.
We use your personal and health data for the following purposes:
Clinical care: To assess your suitability for weight loss treatment, obtain pharmacist approval, and dispense your medication safely. Approved orders are dispatched within 1 working day of pharmacist sign-off.
Communications: To send order confirmations, delivery updates, and any important clinical information relating to your treatment.
Legal compliance: To meet our obligations as a GPhC registered pharmacy, including maintaining accurate prescription records as required by law.
Service improvement: To analyse how our website is used and improve the patient experience. This is carried out using anonymised or aggregated data where possible.
Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, and the provision of health care treatment as outlined under UK GDPR.
Our website uses cookies to ensure it functions correctly and to improve your browsing experience. Cookies are small text files stored on your device when you visit our site.
Essential cookies are required for the website to operate and cannot be disabled. Analytics cookies help us understand how visitors use our site so we can make improvements. Functional cookies remember your preferences to personalise your experience.
You can control or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
We do not sell your personal data to third parties. We may share your information only in limited circumstances:
Healthcare professionals: Where clinically necessary, relevant health information may be shared with prescribers or other healthcare professionals involved in your care.
Service providers: Trusted third-party companies that assist us in delivering our services, such as payment processors, courier partners, and IT service providers. These parties are contractually bound to process your data only on our instructions and in compliance with UK GDPR.
Legal requirements: We may disclose your information where required to do so by law, regulation, or a competent authority such as the GPhC or NHS.
We do not transfer your personal data outside the United Kingdom without ensuring adequate data protection safeguards are in place.
We retain patient records for a minimum of eight years following your last contact with us, in line with NHS and pharmacy regulatory guidelines. Health records relating to children are retained until the patient reaches the age of 25, or for eight years from the date of the last entry, whichever is longer.
Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and in certain circumstances request erasure of your data. You may also object to or restrict how we process your information, and request a portable copy of your data.
To exercise any of these rights, please contact us using the details below. We will respond to all data-related enquiries within 48 hours. Some rights may be limited where we have a legal or regulatory obligation to retain certain records.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your information has been handled, please contact us:
Pharmacy Weight Loss Haltwhistle
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We aim to respond to all privacy and data-related enquiries within 48 hours. If you are not satisfied with how we have handled your concern, you have the right to raise a complaint with the relevant data protection authority.